FAQs

  1. How do I apply for a merchant account?
    Call Toll-Free Now to 1-877-396-7038 or complete the contact form.
  2. When do my transactions get funded?
    Usually within two business days.
  3. Can I be approved if I have bad credit or no credit?
    First Data Independent Sales has one of the highest merchant approval rates.
  4. What if I need help with my account?
    First Data Independent Sales has 24 hours a day, 7 days a week, customer support in more than 140 languages and dialects. In addition, Mymerchantoffice.com provides 24/7 access to your merchant account information online.
  5. If I buy a terminal do I have to process with First Data Independent Sales?
    No, but you are probably losing money if you don't.
  6. What is your privacy policy?
    Your privacy is important and we do not sell or share your information.
  7. Will I be trained to use the credit card terminal?
    Yes, a representative will train you on how to use the terminal. Also, we provide a toll-free customer service number you can call 24/7.
  8. What types of merchants does First Data Independent Sales approve?
    First Data Independent Sales processes credit and debit card transactions for more than 400,000 traditional and Internet businesses of all sizes.
  9. How long before I can start accepting credit cards?
    We can approve your account the day you apply. Accept cards the very next day!
  10. How do I get my money?
    There are four steps to getting your money; 1. Initiating, 2. Authorizing, 3. Completing the transaction and 4. Receiving your funds to the bank account of your choice.
  11. How is my money protected?
    First Data Independent Sales is equipped to address the key protection issues of both traditional and Internet merchants, including fraud, loss prevention and chargebacks. Cardservice International uses state-of-the-art security technology, and the LinkPoint Secure Payment Gateway uses Secure Sockets Layer (SSL) technology-designed to protect all merchant and payment information.